Front Office Supervisor (m/f/d)
MarriottHeidelberg, Baden-Württemberg, Germany
Posted December 18, 2025
Full Time
About the Company
Marriott International is a leading hospitality company with a portfolio of approximately 9,000 properties across over 30 brands in 141 countries and territories, committed to diversity and an inclusive culture.
Job Description
As a Front Office Supervisor, you will be responsible for creating unforgettable guest experiences. You will check-in and check-out guests, supervise front office shifts, ensure brand standards, and provide excellent customer service. You will also contribute to achieving department goals through upsells and enrollments.
Requirements
- Completed training in the hotel industry or relevant professional experience at the front office.
- Very good knowledge of German and English.
- Good knowledge of MS Office applications, Opera knowledge is a plus.
- You are a team player and your heart beats for the hotel industry.
Benefits
- Permanent employment contract
- Roster requests consideration
- Predictable working hours
- Overtime compensation
- Upsell program
- Christmas and vacation bonuses
- Appreciation bonuses
- Employee referral program
- Capital-forming benefits
- Discounted employee accommodation
- F&B discount in over 8,000 Marriott hotels worldwide
- Wellbeing & (mental) health offers
- Healthy & delicious food in our canteen
- Cooperation with the fitness provider "Pfitzenmeier"
- Opportunities for social commitment