Guest Experience Assistant - Renaissance Johor Bahru

Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay, empowered to move about their space and do what needs to be done. They are responsible for processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area.

Requirements

• Create a safe work place
• Follow company policies and procedures
• Maintain confidentiality
• Protect company assets
• Uphold quality standards
• Ensure professional uniform, personal appearance, and communications