Guest Service Representative

Organize, confirm, process, and conduct guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Process all guest requests and relay messages. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.

Requirements

• Follow all company policies and procedures
• Report accidents, injuries, and unsafe work conditions to manager
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information
• Protect company assets

Benefits

• 401k Matching
• Generous Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Vacation
• Holidays
• Retirement Plan