Rooms Operations Manager

Assists in managing the execution of all operations in the rooms area departments and managing staff to continually improve guest and employee satisfaction and maximize financial performance.

Requirements

• High school diploma or GED
• 4 years experience in the guest services, front desk, housekeeping, or related professional area.
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
• 2 years experience in the guest services, front desk, housekeeping, or related professional area.

Benefits

• Excellent customer service skills
• Ability to lead and motivate a team
• Basic knowledge of hospitality industry standards and practices
• Ability to understand and interpret financial statements and sales and activity reports