Finance Application Support Specialist
Marsh McLennanKuala Lumpur, Malaysia
Posted March 24, 2026
Full Time
About the Company
Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. Follow us on X at @MarshMcLennan.
Job Description
We are seeking a talented individual to join our Application Support Team for the Finance Strategic Insights Group, responsible for supporting the Financial Applications used by Marsh FP&A.
Requirements
- Act as first line product support for the Planning and Reporting Applications and the Salary Planning Capture System (SPCS)
- Review and triage support items for other applications used by Marsh FP&A
- Monitor the Ticket Log, ensuring all incidents and requests are addressed within assigned SLA
- Prepare monthly ticketing reporting, identifying repetitious issues
- Deliver the daily, monthly and quarterly support activities as assigned
- Manage all Data Governance requests and communications
- Work closely within a small team of product support analysts
- Maintain training documentation and provide training to FP&A colleagues
- Lead the ideas when it comes to machine learning and AI
- Communicate complex data in a simple and actionable way
