Global Benefits Management – Client Service Manager
Marsh McLennanShanghai, China
Posted January 20, 2026
Full Time
About the Company
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries.
Job Description
Mercer is seeking a Global Benefits Management Client Service Manager in Shanghai, responsible for supporting multinational clients with health and benefits risks across Asia Pacific. The role involves building relationships, providing strategic advice, and managing client satisfaction.
Requirements
- Ability to cultivate client relationship and manage challenging client demands
- Strong project management and operational skills
- Experience in process building, best practices and/or efficiency project
- Good analytical skills – reading, interpreting and communicating data
- Strong self-starter, fast learner, quality conscious, committed to deadlines
- Proficient with MS Word, PowerPoint, and Excel
Benefits
- Generous Paid Time Off
- 401k Matching
- Tuition Reimbursement
- Relocation Assistance