Engineer, Technical Services
MasimoChiba, Japan
Posted July 30, 2025
Full Time
About the Company
Masimo is a global medical technology company specializing in noninvasive patient monitoring technologies. With over three decades of innovation, Masimo offers clinically-proven products that enhance clinical decision-making and improve patient safety. The company's focus on solving complex medical challenges sets it apart in the industry.
Job Description
This Engineering role will be focused on the repair and inspection of Masimo products, handling customer complaints and collaborating with various teams to resolve technical issues. Responsibilities include maintenance activities, system configuration, OEM coordination, and communication with global counterparts.
Requirements
- Fluent in local language
- Conversant in basic English (read, write, speak)
- 3+ years of Devices’ Technical support or Field Service experience
- Medical device experience preferred
- Knowledge of Microsoft Windows 10, UNIX (Solaris) and Linux operating systems
- Extensive knowledge of networking using TCP/IP in Enterprise environment
- CCNA (Cisco Certified Network Associate) or equivalent
- Depth Network knowledge and experience preferred
- Basic electrical and electronic engineering knowledge (hardware)
