Associate Retail Manager (Full-Time, Onsite)

MASS MoCA's gift shop is seeking a full-time Associate Retail Manager. The Associate Retail Manager will report to the Manager and Buyer of the MASS MoCA Gift Shop and train and work alongside a team of Retail Sales Associates. The position requires exceptional interpersonal skills, self-motivation, multitasking, basic math skills, and careful organization and attention to detail.

Requirements

• Minimum high school diploma or equivalent required
• Minimum 3 years customer service experience
• Minimum 1 year in a sales lead capacity
• Friendly, patient, computer-savvy, a self-starter and confident to work independently

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Long term disability insurance
• Flexible Spending Account (FSA)
• Dependent Care Account (DCA)
• Medical deductible reimbursement
• 401(k) retirement plan
• Roth 401(k) option
• Paid Time Off (PTO)
• Sick Time
• Emergency Assistance Fund (LemonAid)
• Retirement planning support
• Professional development reimbursement
• Educational leave
• Reciprocal Organization of Associated Museums (ROAM)
• Employee Assistance Program (EAP)
• Student loan repayment assistance
• Discounts at Gift Shop and R&D Store
• Staff appreciation social events year-round