MASS MoCA's gift shop is seeking a full-time Associate Retail Manager. The Associate Retail Manager will report to the Manager and Buyer of the MASS MoCA Gift Shop and train and work alongside a team of Retail Sales Associates. The position requires exceptional interpersonal skills, self-motivation, multitasking, basic math skills, and careful organization and attention to detail.
Requirements
- Minimum high school diploma or equivalent required
- Minimum 3 years customer service experience
- Minimum 1 year in a sales lead capacity
- Friendly, patient, computer-savvy, a self-starter and confident to work independently
Benefits
- Medical insurance
- Dental insurance
- Life insurance
- Long term disability insurance
- Flexible Spending Account (FSA)
- Dependent Care Account (DCA)
- Medical deductible reimbursement
- 401(k) retirement plan
- Roth 401(k) option
- Paid Time Off (PTO)
- Sick Time
- Emergency Assistance Fund (LemonAid)
- Retirement planning support
- Professional development reimbursement
- Educational leave
- Reciprocal Organization of Associated Museums (ROAM)
- Employee Assistance Program (EAP)
- Student loan repayment assistance
- Discounts at Gift Shop and R&D Store
- Staff appreciation social events year-round