Field Service Representative
MasterBrand, Inc.South Carolina, United States
Posted March 19, 2026
Full Time
About the Company
MasterBrand, Inc., a leading manufacturer of residential cabinets for over 70 years, offers a comprehensive portfolio of superior cabinetry products for kitchens, baths, and other home spaces. The company is committed to building great experiences through its innovative approach and unique culture, known as The MasterBrand Way, which fosters collaboration, safety, and well-being. With a focus on enriching lives and creating meaningful memories, MasterBrand prides itself on being an industry leader and a best place to work for over 13,000 associates across multiple locations.
Job Description
The Field Service Representative position plays a key role in servicing customers by completing field measurements, monitoring installations, and performing quality walks. The role is responsible for building relationships with customers, monitoring building progress, and coordinating with sales representatives and order specialists. The position requires previous related employment experience in the home building products/construction industry and a high school diploma/GED equivalent.
Requirements
- Previous related employment experience in the home building products/construction industry
- Ability to effectively communicate with customers, internal and external
- Working proficiency with computers, office equipment, powered woodworking tools, hand tools, and iPad or similar device
- Ability to maintain accurate accounting records for the department
- Ability to solve problems where situations may vary within industry standardized procedures
- Ability to interpret instructions furnished in written, oral, diagram, scheduling, and other forms
- Contractor's license/previous supervisory experience preferred
- Cabinet experience/knowledge preferred
Benefits
- Medical, dental, and vision insurance
- 401(k) matching
- Paid time off
- Tuition reimbursement
