Manager, Product Operations

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. The Manager, Product Operations will join a team driving product strategy, roadmap, and execution of the future of Mastercard’s global core payments network.

Requirements

• Prior experience in payments preferred
• Experience in product operations, program management, or business operations within a complex, matrixed organization
• Self-starter and quick learner with ability to work independently
• Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
• Ability to work with ambiguity; successfully manage multiple responsibilities and tasks
• Constant curiosity, willing to dive deep and learn about our technology, system structure, and rules
• Analytical, data and problem-solving skills that go beyond the numbers; able to use data to tell a story and influence decision makers
• Known for your ability to communicate clearly and concisely at all levels, both written and verbal
• Strong visual presentation skills, including data visualization and the ability to produce clear, compelling slides
• Strong organization, attention to detail and task management is expected
• Values collaboration and inclusion, ability to work cross-functionally
• Builds relationships and cultivates networks with ease, interacting with varying levels of leadership across the organization
• Proficient with product roadmap tools such as Aha! and collaboration tools such as Confluence; experience using AI to enhance efficiency is a plus