Senior Specialist, Content Design

Senior Specialist, Content Design role involves developing narratives, creating information architectures, and writing UX copy to ensure customer-centric products. The position is part of the Customer Experience and Design team, working on B2B2C products. The ideal candidate has experience in content strategy and UX writing, drives effective decision making, and thrives in a dynamic, collaborative environment.

Requirements

• Bachelor’s degree or equivalent practical experience
• Demonstrated expertise in managing content design workflows using best-practice methods
• Ability to proactively and independently drive work forward
• Superb writing and communications skills
• Experience in the financial space (ideally payments) and/or B2B2C products

Benefits

• Competitive pay
• Discretionary annual incentive program
• Total compensation philosophy