Senior Specialist, Customer Success

Senior Specialist, Customer Success for Mastercard's Services division, responsible for acquiring, engaging, and retaining customers through fraud and risk management, cybersecurity, and digital payments enhancement.

Requirements

• Manage clients or internal stakeholders
• Logical, structured thinking, and affinity for numerical analysis
• Experience leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions
• Knowledge and understanding of payments technology or cybersecurity
• Experience using data analytics and business intelligence to drive customer success initiatives

Benefits

• Good benefits are mentioned but not explicitly stated