2nd Line Network Support/ 2nd Line NOC Engineer

We are seeking a 2nd Line Network Support Engineer to join our team in Solihull. You will provide a single point of contact for our customers to report network faults, deliver a world-class customer service experience, and work as part of the NOC team.

Requirements

• IT qualification (e.g. CCNA)
• Previous experience in firewall fault finding & change implementation
• Good understanding of helpdesk or customer service environment
• Previous work experience within a busy customer service centre in a Telecoms, Data Centre

Benefits

• Bonus Scheme
• Private Medical Insurance
• Income Protection
• Life assurance
• Pension
• 33 Days Holiday inc BH
• Cycle 2 Work Scheme