Service Advisor

Material Handling Inc., a leading forklift and material handling equipment provider, is seeking a dedicated Service Advisor to oversee the entire service process, ensuring customer satisfaction and efficient operations. The role involves managing service calls, creating dispatch tickets, and maintaining key accounts receivable processes. The company values collaboration, family, and opportunity for growth.

Requirements

• Handle all aspects of the service process, from start to finish.
• Answer customer questions and address customer problems.
• Schedule and coordinate all internal and external service calls.
• Create dispatch ticket for all service calls.
• Monitor timecards and ensure correct posting of work orders.
• Assist with Accounts Receivable collection efforts.

Benefits

• Health Insurance
• Voluntary Dental Insurance
• Voluntary Vision Insurance
• Company Paid Life Insurance
• Short & Long-Term Disability