Mattamy Homes is seeking a Business Analyst (Microsoft Dynamics) to join its collaborative and fast-paced IT delivery team, responsible for ensuring the successful delivery of fully tested and functional Microsoft Dynamics 365 Real Time Marketing solutions and eCommerce platform solutions. The ideal candidate will have 5+ years of experience working with marketing technology platforms and strong understanding of segmentation, customer insights, customer journeys, lead lifecycle, and attribution.
Requirements
- BA Business, Technology, Marketing or another related field
- 5+ years of experience working with marketing technology platforms (CRM/Marketing Automation/CI/CDP) and web experiences.
- Hands-on experience with Dynamics 365 Marketing (Outbound + Real-Time) or similar enterprise marketing automation tools.
- Strong understanding of segmentation, customer insights, customer journeys, lead lifecycle, and attribution.
- Proficiency with requirements gathering, process mapping, and functional documentation.
- Experience using Azure DevOps for request management and visualization.
- Experience collaborating with developers, QA analysts, and product owners in an Agile-focused delivery.
- Ability to translate business insights into actionable platform configuration.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills suitable for business and technical audiences.
Benefits
- 3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time
- Health, Dental and Vision Insurance
- Life Insurance and Short/Long Term Disability
- Flex Spending, 401K with Company Matching and Tuition Reimbursement
- Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program