Customer Service Representative

The Customer Service Representative acts as the liaison between Mauser Corporation and its customers, handling customer orders from entry through shipment. The CSR establishes relationships with customers, resolves issues, and communicates with internal teams.

Requirements

• Associate or bachelor’s degree preferred but not required
• Manufacturing experience strongly preferred
• 1-3 years customer service experience required
• Microsoft Office Suite – basic to above-average computer skills including Excel
• CRM experience preferred
• Ability to perform basic quantitative skills required
• Professional verbal and written communication
• Strong customer service advocacy and problem-solving skills

Benefits

• Flexible scheduling
• Comprehensive benefits package
• Professional development opportunities