Customer Services Officer
Mavromatis Employment BureauCyprus, Cyprus
Posted December 12, 2025
1000 - 1150 EUR year
Full Time
About the Company
Mavromatis Employment Bureau LTD is a Cyprus‑licensed private recruitment agency with over fifteen years of experience, specializing in matching qualified candidates—ranging from domestic workers, caretakers, and agricultural laborers to cooks, waiters, and nurses—to employers across diverse sectors. Leveraging a global network that includes talent from Greece, India, Nepal, Sri Lanka, Vietnam, the Philippines, Egypt, and Moldova, the company conducts rigorous assessments to ensure a perfect fit for each role. The firm manages all immigration and migration procedures for overseas hires, providing a seamless end‑to‑end recruitment experience. Accredited by the Ministry of Labor and Social Insurance and a member of the Pan Cyprian Association of Registered Private Employment Offices, Mavromatis is committed to delivering reliable staffing solutions that meet both employer and employee needs.
Job Description
We are seeking a Customer Services Officer to provide product/services information, answer questions, and resolve customer problems with accuracy and efficiency. The ideal candidate will build sustainable relationships and trust with customer accounts through open and interactive communication.
Requirements
- Cyprus or European citizenship or work permit
- Identify and assess customer needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts
- Provide accurate and complete information
- Handle Lost and Found cases
- Handle customer complaints
Benefits
- Paid Annual Leave (2 days/month)
- Statutory Sick Pay
- Overtime paid in lieu
- Free Lunch
- Uniform provided
- Free Bus Pass for local area
- Free entry to GLF owned facilities and other local companies