Guest Relations
Mavromatis Employment BureauCyprus, Cyprus
Posted January 10, 2026
Full Time
About the Company
Mavromatis Employment Bureau LTD is a Cyprus‑licensed private recruitment agency with over fifteen years of experience, specializing in matching employers with qualified staff across a diverse range of sectors, including domestic services, elder care, agriculture, hospitality, and healthcare. Leveraging a global network of vetted candidates from countries such as Greece, India, Nepal, Sri Lanka, Vietnam, the Philippines, Egypt, and Moldova, the firm conducts rigorous assessments to ensure a perfect fit for each client’s specific needs. The company also handles all immigration and migration procedures for foreign hires, providing a seamless end‑to‑end recruitment solution. With a dedicated, well‑trained team and strong regulatory approval from the Ministry of Labor and Social Insurance, Mavromatis delivers personalized service that prioritizes both employer satisfaction and candidate success.
Job Description
We are seeking a Guest Relations Officer to provide exceptional customer service and support to our hotel guests, ensuring a personalized and memorable guest experience.
Requirements
- Previous experience in Guest Relations, Front Office, or Customer Service in a hotel or resort.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong knowledge of hospitality operations, customer service standards, and guest satisfaction strategies.
- Fluency in English; additional languages are a strong advantage.
- Proficiency with PMS systems and Microsoft Office is preferred.
- Diploma or degree in Hospitality, Tourism, or related field preferred.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance