Senior Manager, CRM Orchestration & Governance
McAfeeNew York, New York, United States
Posted April 7, 2026
Full Time
About the Company
McAfee is a leader in personal security for consumers, focused on protecting people, not just devices, with integrated, intuitive solutions that protects their families and communities with the right security at the right moment.
Job Description
We are looking for a Senior Manager, CRM Orchestration & Governance to lead the strategic design, governance, and optimization of McAfee’s global CRM ecosystem. This role owns how customer journeys are orchestrated across channels, how data and segmentation are governed, and how CRM capabilities scale reliably across the business.
Requirements
- 8-12 years of experience in CRM, lifecycle marketing, or marketing technology, with deep orchestration expertise
- Hands-on experience with enterprise CRM or marketing automation platforms (Braze a plus)
- Strong understanding of segmentation, data models, event-based triggers, and cross-channel lifecycle design
- Proven experience building governance models that scale across teams and regions
- Exceptional cross-functional communication skills and executive presence
- A passion for operational excellence, documentation, and repeatable frameworks
Benefits
- Bonus Program
- Pension and Retirement Plans
- Medical, Dental and Vision Coverage
- Paid Time Off
- Paid Parental Leave
- Support for Community Involvement
