RV Service Advisor
McClains RV SuperStore OKC West IncOklahoma City, Oklahoma, United States
Posted June 12, 2024
Full Time
About the Company
McClains RV SuperStore OKC West Inc is a full-service RV retailer and service center located in Oklahoma City, offering RV sales, maintenance, repair, and wash services to recreational vehicle owners.
Job Description
This position involves working directly with customers and technicians to identify service needs, advising on recommended repairs, estimating costs, and coordinating service order preparation. The role includes ensuring adherence to dealership standards for repair and production.
Requirements
- Work with customer and technician base
- Advises customers on necessary/suggested services
- Offers additional services and repairs
- Computes cost of replacement parts and labor
- Estimates repair cost
- Coordinates check-in times
- Meets dealership's standards for repair/order production
- Finalizes repair order
- Conducts active delivery
- Collects payment for repair invoice
