Service BDC Agent
McCombs Ford WestSan Antonio, Texas, United States
Posted August 19, 2025
27620 - 31500 USD year
Full Time
About the Company
McCombs Ford West is a Ford dealership in San Antonio, TX that offers vehicle sales, parts, and comprehensive service and detailing solutions. The company employs a full-service team that handles customer invoicing, vehicle maintenance, and detailing to ensure high customer satisfaction.
Job Description
McCombs Ford West is seeking motivated individuals to join their Business Development Center as Service BDC Agents. The role involves managing customer inquiries, scheduling appointments, providing excellent customer service, and contributing to the success of the dealership. The company emphasizes a positive, team-oriented culture.
Requirements
- Manage incoming internet and phone inquiries
- Set appointments
- Provide superior customer service
- Work in close partnership with Service Advisors
- Meet specified monthly targets and goals
- Valid driver's license
- Pass background and drug screenings
Benefits
- Medical and dental benefits
- Vacation and Holiday Pay
- 401K with company match
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Retirement plan
- Vision insurance