Customer Service Representative

Join a team focused on exceptional service, strong customer relationships, and dependable support as a Customer Support Representative at McFarlane Aviation.

Requirements

• Previous customer service, order management, or related experience preferred
• Strong relationship-building and communication skills
• Experience with cloud-based order entry systems and ERP platforms preferred
• Ability to manage multiple customer accounts and priorities
• Strong problem-solving and troubleshooting skills
• Sound judgment and decision-making abilities
• Strong phone and computer skills
• Proficiency in Microsoft Office
• Excellent written and verbal communication
• Strong organizational and time-management skills
• Ability to work collaboratively within a team
• Ability to work independently
• Strong attention to detail

Benefits

• Friendly, clean, and climate-controlled workspace
• A collaborative, hands-on culture where ideas take flight and your voice matters
• Competitive pay and benefits, on-the-job training, and room to grow
• A supportive crew of aviation pros who are passionate about what they do