Business Process Excellence Analyst

The Business Process Excellence Analyst evaluates existing business processes and develops improved processes across the organization. This role requires strong self-management and collaboration with cross-functional teams to identify, document, and analyze business processes.

Requirements

• At least 3 years of experience in business process analysis, business process improvement, and/or project management
• Proficiency in process mapping and diagramming tools (e.g., LucidChart and Confluence Draw.io)
• Experience creating informational and/or instructional documentation using PowerPoint, Confluence wiki, Word, or other tools
• Strong analytical skills with the ability to collect, study, and interpret complex data and analyze business processes
• Proficiency in Microsoft Office suite, including Excel, PowerPoint, Teams, etc.
• Knowledge of Process Management and Improvement frameworks such as Lean Six Sigma, ITIL v3, TQM or ISO 9000

Benefits

• Remote work/Hybrid work
• Medical, dental, vision, life, and disability insurance
• 401K retirement plan; flexible spending and health savings account
• 15 days of paid time off + additional front-loaded personal days
• 14 company-recognized holidays + paid volunteer days
• Up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave
• LGBTQ+ Health Services
• Pet insurance