Salesforce Delivery Lead

The Salesforce Delivery Lead is a senior individual contributor responsible for end-to-end delivery across projects, enhancements, and application support.

Requirements

• Own end-to-end delivery across projects, enhancements, and support activities, ensuring alignment to scope, timelines, quality, and budget
• Provide day-to-day direction and oversight to offshore/onshore vendors and contractor resources
• Track delivery performance, including risks, issues, dependencies, and mitigation plans
• Coordinate across project and support streams to ensure seamless execution
• Oversee application support (AD/AMS), ensuring system stability and SLA adherence
• Balance competing priorities across delivery and support demand
• Ensure adherence to governance standards, delivery controls, and reporting requirements
• Provide clear status reporting and communicate delivery health to stakeholders and leadership
• Manage stakeholder expectations, priorities, and escalations
• Monitor vendor performance against SOW deliverables and service levels
• Identify opportunities to improve delivery efficiency and scalability

Benefits

• Competitive compensation package
• Annual bonus
• Long-term incentive opportunities