Front Desk Agent
MCRSanta Fe, New Mexico, United States
Posted November 18, 2025
16 - 19 USD
Full Time
About the Company
MCR is the 3rd-largest hotel owner-operator in the United States, with a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
Job Description
As a Front Desk Agent, you will be responsible for ensuring all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. You will be expected to work well in stressful, high-pressure situations and have a positive attitude and willingness to learn.
Requirements
- Experience in a hospitality, service, consumer-facing franchise or related field
- Ability to Follow Guidelines
- Handle Pace and Pressure
- Listening, Conflict Resolution
- Communication Skills
- Hospitality and Guest Service
- Age Requirement: 18 years of age or older
- Schedule and Travel: Must be willing to work a varied schedule
Benefits
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance