Front Desk Agent is responsible for ensuring a friendly arrival and departure experience for guests, addressing all needs and requests in a timely and efficient manner.
Requirements
- Experience in a hospitality, service, consumer-facing franchise or related field preferred.
- Can-Do Attitude: Must have a positive attitude and willingness to learn.
- Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
- Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
- Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
- Communication Skills: Must be able to convey information and ideas clearly.
- Hospitality and Guest Service: Must have a desire to serve all guests.
- Age Requirement: Must be 18 years of age or older to perform this job.
Benefits
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance