The Houseperson is responsible for maintaining the cleanliness and organization of the hotel, including guest hallways, stairwells, service areas, and ice rooms. They will also handle luggage and packages for guests, restock amenities and supplies, and monitor the condition of public space furniture.
Requirements
- Experience in a hospitality, service, consumer-facing franchise or related field preferred
- Can-Do Attitude: Must have a positive attitude and willingness to learn
- Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures
- Handle Pace and Pressure: Must work well in stressful, high-pressure situations
- Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests
- Communication Skills: Must be able to convey information and ideas clearly
- Hospitality and Guest Service: Must have a desire to serve all guests
- Age Requirement: Must be 18 years of age or older to perform this job
- Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel
- Physical Demands: Must be able to perform physical working demands such as stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting
Benefits
- Hotel Discounts
- Weekly Pay
- Paid Time Off
- Retirement Options
- Referral bonuses
- Career advancement & upward mobility
- Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members