Operations Director

We are seeking an experienced Operations Director to support the implementation of a new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes. The role involves strategic and operational accountability for the contract's delivery, commercial performance, Health & Safety, and customer satisfaction.

Requirements

• Proven senior operational leadership experience within social housing repairs and maintenance
• Strong commercial and contractual understanding
• Demonstrable ability to lead, influence and manage teams
• Strong focus on Health & Safety, compliance and customer satisfaction
• Excellent communication and stakeholder management skills
• IT-literate, with experience using Microsoft Office and working knowledge of Microsoft Project

Benefits

• Competitive pay