Bilingual Spanish Dispatcher/Customer Service Representative

Mechanical One is seeking a Bilingual Spanish Dispatcher/Customer Service Representative to manage service calls, dispatch technicians, and ensure high-quality service. The role requires multitasking, prioritizing tasks, and handling scheduling challenges, as well as providing excellent customer communication.

Requirements

• Bilingual in Spanish
• High school diploma or equivalent
• Proficiency in scheduling and dispatching software (e.g., ServiceTitan)
• Strong computer skills (Microsoft Office, GPS, Mapping)
• Excellent communication and problem-solving skills

Benefits

• Competitive compensation and benefits package
• Opportunity to work in a dynamic and fast-paced environment
• Supportive team culture with growth and career development opportunities
• A chance to make a direct impact on customer satisfaction and operational efficiency