Client Relationship Team Supervisor
MedservMid Sussex, England, United Kingdom
Posted April 1, 2026
30000 - 35000 GBP
Full Time
About the Company
Medserv is a leading provider of medical billing and practice‑management solutions for consultants, consultant groups, and hospitals across Ireland and the UK. Their flagship smartphone app enables consultants to securely submit patient data, track claims, and monitor payments in real time, streamlining the administrative workflow. By focusing on reducing administrative burden, accelerating payment cycles, and cutting pended claims, Medserv delivers full visibility into all billing activities. The company’s comprehensive service portfolio—spanning hospital consultant billing, private patient billing, accounts receivable management, Medserv hospital services, and GP insurer billing—sets it apart as a one‑stop solution for private practice efficiency.
Job Description
The Client Relationship Team Supervisor will lead and manage the client-facing team, ensuring the delivery of exceptional service and support, building and maintaining strong client relationships, and overseeing daily operations.
Requirements
- Proven experience in client relationship management
- Demonstrated leadership experience
- Proficient in MS Office
- Working knowledge of CRM platforms
- Excellent communication, negotiation, and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to mentor, coach, and motivate team members
- Highly organized with the ability to prioritize and manage multiple tasks simultaneously
- Collaborative mindset and ability to work effectively across various business functions
