Customer Services Specialist
Mekdam Technical ServicesDoha, Qatar
Posted January 6, 2026
Full Time
About the Company
Mekdam Technical Services, founded in the late 1990s, has become Qatar’s leading provider of manpower outsourcing, operations, and maintenance solutions. The company delivers comprehensive human‑resources and technical services that adapt to the evolving demands of its clients across eight sectors, from oil and gas to information technology. By combining industry‑specific expertise with a flexible, client‑centric approach, Mekdam consistently meets the high standards required in Qatar’s fast‑growing markets. Its reputation as a reliable partner is reflected in long‑standing relationships with a diverse portfolio of national and international firms.
Job Description
The Customer Service Specialist is responsible for managing Framework Contractors' operations to resolve customer complaints and permit approvals. They will work closely with the Customer Service team and team members to ensure good communication and coordination, and provide technical expertise to Section Head on programme of works.
Requirements
- Minimum Bachelors Degree in Management/Communication or other relevant discipline
- Minimum of 15 years of relevant experience
- Ability to communicate verbally and in writing in English is mandatory
- Ability to communicate verbally and in writing in Arabic would be an advantage