IT Helpdesk - Bilingual (Arabic)
Mekdam Technical ServicesDoha, Qatar
Posted January 6, 2026
Full Time
About the Company
Mekdam Technical Services, founded in the late 1990s, has become Qatar’s leading provider of manpower outsourcing, operations, and maintenance solutions. The company delivers comprehensive human‑resources and technical services that adapt to the evolving demands of its clients across eight sectors, from oil and gas to information technology. By combining industry‑specific expertise with a flexible, client‑centric approach, Mekdam consistently meets the high standards required in Qatar’s fast‑growing markets. Its reputation as a reliable partner is reflected in long‑standing relationships with a diverse portfolio of national and international firms.
Job Description
The IT Helpdesk team will provide technical support, respond to user inquiries, and maintain a knowledge base. The team will also generate reports, keep an up-to-date inventory of devices, and ensure adherence to licensing agreements.
Requirements
- Bilingual in Arabic and English
- Bachelor's degree in an IT-related field
- 5+ years of relevant certified experience
- ITIL certificate
- Accredited hardware certifications
- Experience using SMAX Ticketing System