Senior System Administrator (ITOM)

Senior System Administrator (ITOM) role designing, implementing, and supporting operations and monitoring solutions using OpenText (MicroFocus) Tools.

Requirements

• Bachelor's degree in Computer Science and Engineering or related field
• 10+ years of related experience
• Micro Focus ITOM Products APM, OBM, Cloud Optimizer, uCMDB, NNMi, NA, Sitescope
• ITIL Certified
• Proficiency in advanced troubleshooting techniques
• Proficiency in generating monitoring reports
• Proactive monitoring strategies
• Comprehensive root cause analysis
• Configurating, discovering IT Assets within CMDB
• Azure and Google Cloud Monitoring experience (added advantage)
• REST API, Rest client, OPB Integration, and 3rd-party tools integration
• Managing Windows and VMware virtualization environments
• Managing RedHat Linux environments and Kubernetes
• Excellent communication skills
• Willingness to work in non-standard working hours
• Ability to work independently