Analyst, Hotel Systems
Melco Resorts & EntertainmentMacau SAR
Posted November 28, 2025
Full Time
About the Company
Melco Resorts & Entertainment Limited (NASDAQ: MLCO) is an award-winning developer, owner and operator of casino gaming and entertainment casino resort facilities in Asia. In Macau, Melco Resorts & Entertainment currently operates City of Dreams Macau (www.cityofdreamsmacau.com), our flagship integrated entertainment resort and home of The House of Dancing Water, the world's largest water-based performance; Altira Macau (www.altiramacau.com), a Forbes-Five-Star luxury hotel; and Mocha Clubs (www.mochaclubs.com), the largest non-casino based operations of electronic gaming machines in Macau. Opened in October 2015 was the Hollywood-themed studio-concept resort, Studio City, a thrilling new cinematic inspired entertainment and leisure destination. It is designed to be the most diversified entertainment offering in Macau, with more world-class entertainment amenities than any integrated resort in the market, representing the pinnacle of entertainment-driven leisure destination experiences in Asia. Beyond Macau, City of Dreams Manila (www.cityofdreams.com.ph) opened its doors to the public in December 2014 and marked the formal entry of Melco Resorts & Entertainment into the fast-growing and dynamic tourism industry in the Philippines. This lavish casino resort at Entertainment City, Manila Bay, Manila features a dazzling array of entertainment and attractions, an upscale shopping mall, a wide range of international dining experiences, three award-winning hotels and spa. Visit mycareer.melco-resorts.com
Job Description
The successful candidate will provide system supports to business users on various Non-Gaming application systems, maintain and ensure all various application systems operating stably and reliably, and perform daily application support, involve in new project implementation and life cycle management of Non-Gaming Systems.
Requirements
- Provide Non-Gaming application systems support across all Melco Resorts properties
- Respond to issues, inquiry and requests related to Non-Gaming Systems
- Build knowledgebase to provide functional and technical guidance for Level 1 & Level 1.5 I.T. end user support team
- Provide Non-Gaming application and technical training as required
- Work with vendors to ensure resolution for reported issues and service requests in accordance to agreed SLA and is in compliance with the Company’s policies and procedures
- Participants in project implementation of any Non-Gaming applications, involving functional requirement gathering and technical specifications of the applications
- Able to learn business application in depth and suggest improvement if necessary
