The world is your playground with Meliá, where opportunities for growth and development are endless. Discover a journey that will take you to work in various countries and be part of our extensive global family.
Requirements
- Manage entries in staff meetings
- Review no-shows and try to re-sell apartments
- Check pre-registrations and unconfirmed reservations
- Monitor bookings without guarantee
- Control overbooking and authorize no-show charges
- Ensure availability and rates in the system
- Verify bookings in advance during peak periods
- Record hotel availability weekly
- Send monthly occupancy forecast and historical occupancy
- Answer calls in up to 3 rings
- Confirm guest data, rates, and reservation policies
- Control shifts, telephonic expenses, and departmental materials
- Investigate guest preferences to anticipate future needs
- Manage team schedules and overtime in the hotel's integrated system
Benefits
- My MeliáRewards
- My MeliáBenefits