Coordenador(a) de Reservas - Meliá Jardim Europa

The world is your playground with Meliá, where opportunities for growth and development are endless. Discover a journey that will take you to work in various countries and be part of our extensive global family.

Requirements

• Manage entries in staff meetings
• Review no-shows and try to re-sell apartments
• Check pre-registrations and unconfirmed reservations
• Monitor bookings without guarantee
• Control overbooking and authorize no-show charges
• Ensure availability and rates in the system
• Verify bookings in advance during peak periods
• Record hotel availability weekly
• Send monthly occupancy forecast and historical occupancy
• Answer calls in up to 3 rings
• Confirm guest data, rates, and reservation policies
• Control shifts, telephonic expenses, and departmental materials
• Investigate guest preferences to anticipate future needs
• Manage team schedules and overtime in the hotel's integrated system

Benefits

• My MeliáRewards
• My MeliáBenefits