Back office Specialist

MELLON Albania, a pioneer in the payment industry, seeks a Back Office Specialist to support and maintain its activities.

Requirements

• Manage incoming service requests
• Collect information and offer assistance to users
• Log service requests in the internal ERP system
• Work in conjunction with the technical servicing team
• Support administrative tasks as required
• Manage and update spreadsheets and handle documentation
• Prepare regular and ad-hoc reports
• Assist in diagnosing and resolving fault messages in accordance with manuals or internal procedures

Benefits

• Excellent working environment
• Opportunities for development and promotion
• Continuous training
• Competitive compensation