Roadside Customer Service
Melton Truck LinesTulsa, Oklahoma, United States
Posted March 30, 2026
Full Time
About the Company
Melton Truck Lines is a leading North American flatbed carrier operating a modern, 100% air‑ride fleet of 53‑foot flatbed and step‑deck trailers. The company delivers reliable, on‑time service to over 5,000 shippers, achieving a 98% pick‑up and delivery record across the United States, Canada, and Mexico. Melton’s expertise in international border crossings, combined with a long‑standing presence in Mexico and a dedicated sales office in Monterey, gives customers a competitive advantage when shipping across North America. A rigorous driver recruitment and training program, along with a strong safety culture, supports the company’s reputation for dependable, secure transportation. Melton also offers a full suite of freight services, including over‑dimensional, through‑trailer, and logistics solutions, and maintains an online load‑tracking platform for real‑time visibility.
Job Description
Coordinates and schedules emergency breakdown and routine repair work performed outside of the main terminal.
Requirements
- Handles incoming calls from drivers
- Obtains specific needs, type of repair, and driver information
- Verifies load requirements and schedules necessary repair
- Makes necessary calls to coordinate repair work with vendors
- Notifies drivers of vendor and location, and time of arrival
- Tracks and documents methods of payment for services rendered
- Administers warranty and keeps manager informed
Benefits
- Paid Time Off
- 401k Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
