Product Training Specialist

Member Access Processing is a trusted leader in payment processing solutions seeking a Product Training Specialist to deliver high-quality client and internal training on its product suite, including MAP Defense, MAP Data, and card processing tools.

Requirements

• Maintain expert-level knowledge of MAP's product suite, including MAP Defense, MAP Data, card programs, and related tools
• Understand how MAP products integrate with Credit Union Core Systems (Symitar, Fiserv, Keystone, etc.) and translate that into practical training guidance
• Deliver training to established clients on core processing topics, MAP Defense, and MAP Data capabilities
• Conduct new client onboarding sessions, including scoping, pre-training, and follow-up training