Members First Credit Union is seeking an experienced leader to join our team as a Commercial Lending Director. This role is pivotal in developing business relationships, building a strong and healthy loan pipeline, and delivering solution-oriented results.
Requirements
- Create a positive, empowering environment for the Commercial Lending team to allow for goal success and professional development.
- Responsible for ownership, goal attainment, and overall success of the Commercial Lending function.
- Develop and maintain strong business relationships that create a healthy loan pipeline and deepen member relationships.
- Ensure an exceptional member and team member experience across all commercial lending and servicing activities.
- Grow and maintain key 3rd party vendor relationships.
- Monitor rates, pricing, and market conditions to ensure competitiveness and alignment with industry trends.
- Be a Thought Leader in the general leadership of the organization by identifying opportunities to optimize efficiencies through people, process, and technology with simplicity and care.
- Lead alignment of Commercial policies, procedures, services, products, and documentation to meet federal and state regulations. Ensure team training and compliance.
- Own the overall performance, growth, and risk profile of the commercial loan portfolio.
- Oversee underwriting quality, loan structuring, approvals, renewals, modifications, and ongoing credit monitoring.
- Ensure timely completion of annual reviews, financial analysis, site visits, covenant monitoring, and risk rating updates.
- Monitor portfolio trends, concentrations, DSCR, LTV, and other risk metrics; recommend dataâdriven strategies for longâterm portfolio success.
- Identify potential problem loans and lead appropriate risk mitigation strategies.
- Proactively identify and recommend improvements to Senior Leadership regarding key operational, credit, and strategic issues affecting the Commercial Lending function.
- Review and approve credit approval packages and present recommendations to Senior Leadership, Business Lending Committee, ALCO and prepare Board presentations as needed.
- Prepare monthly portfolio and regulatory reports for the Board of Directors and respond to adâhoc reporting requests as needed.
- Develop and expand the commercial member base by deepening existing relationships and cultivating new business opportunities.
- Lead the Commercial Relationship Manager and educate Branch Leaders to identify target markets, centers of influence, and growth opportunities.
- Maintain an active presence in business, community, chamber, and professional organizations to generate awareness and leads.
- Partner with Marketing to develop businessârelated materials, promotions, and a strong commercial presence on the Credit Unionâs website.
- Ensure cross-sales of products and services to meet member needs and strengthen overall relationships.
- Professionally resolve escalated member and nonâmember complaints.
- Ensure effective coordination across lending, credit, operations, documentation, servicing teams, and 3rd party vendors.
- Oversee commercial lending workflows, systems, and tools, including Sageworks and onboarding platforms.
- Optimize existing technology and explore new technology to optimize the entire commercial relationship lifecycle.
- Lead the launch and implementation of new commercial products and services.
- Collaborate with other lines of business to strengthen referrals, crossâselling, and member experience.
- Support internal and external audits, portfolio reviews, and regulatory examinations. Responsible for timely resolution of audit and exam findings.
- Prepare and review portfolio reporting, risk metrics, and Boardâlevel materials; support strategic, operational, and creditârelated initiatives as assigned.
- Serve as project support on various strategic, operational, and/or credit related initiatives
- Recommend policies, procedures, and processes that lead to an environment of continuous improvement.
- Prepare, implement, and monitor the departmental budget in alignment with the Credit Unionâs strategic and financial plans.
- Strive to exceed credit union strategic and commercial department goals
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
