Technical Service Lead - Remote Support
Mendaera, Inc.Tampa, Florida, United States
Posted January 26, 2026
130000 - 141500 USD
Full Time
About the Company
Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make precise and consistent intervention more accessible.
Job Description
Mendaera is seeking a Technical Service Lead to build and scale remote technical and clinical support function for a next-generation robotic medical device platform. The ideal candidate will have strong technical knowledge of complex capital equipment, a passion for improving customer outcomes, and a vision to innovate and scale support delivery through cutting-edge technologies.
Requirements
- Bachelor’s degree in Engineering, Biomedical, or related field
- 5+ years in medical device service and support with capital equipment
- Proven remote issue resolution experience and troubleshooting for complex hardware and software products
