Enterprise Customer Success Manager

Mentimeter is a growing company that offers a diverse and inclusive work environment. As an Enterprise Customer Success Manager, you will be part of the Strategic Accounts team and work with complex and high-value enterprise partnerships to drive measurable business impact and long-term value realization.

Requirements

• 8+ years of experience in Enterprise SaaS Customer Success, strategic advisory, or equivalent enterprise-facing role
• Proven track record managing complex, multi-stakeholder international accounts
• Demonstrated success driving measurable business impact and long-term value realization within large organizations
• Strong executive presence with experience confidently engaging and advising senior stakeholders such as Managing Directors, VP-level, and functional leaders
• High business acumen and analytical thinking
• Structured and disciplined approach to success planning, stakeholder mapping, and long-term account development
• Professional-level English
• Excellent communication skills

Benefits

• Competitive compensation and benefits package
• Pension contributions
• Access to a leadership program (including external personal coach) and relevant education
• Diverse and inclusive work environment
• Opportunities for career growth and professional development