Passenger Service Agent
MenziesGuam, United States
Posted February 11, 2026
Part Time
About the Company
Menzies is a global aviation services provider established in 1833, offering ground handling, air cargo, and fuel services across more than 350 locations in 65 countries. They deliver time‑critical logistics, ensuring safe and secure operations for airlines, airports, and freight operators worldwide. Their strength lies in a highly agile workforce that prioritizes safety, customer care, and community responsibility, enabling precise, round‑the‑clock service. Menzies’ long history and commitment to operational excellence make it a trusted partner in the global aviation supply chain.
Job Description
Responsible for staff scheduling, leadership development and employee accountability, as well as assisting customers with special needs and operating jet ways. Must be able to read and interpret aircraft weight and balance loading instructions and ensure safe and secure operations.
Requirements
- Must be at least 18 years of age.
- Must have high school diploma or equivalent.
- Must pass physical abilities and drug test.
- Must have a positive, can-do, upbeat personality.
- Must be able to speak, read and write in English proficiently.
- Must be available and flexible to work variable shifts including weekends and holidays.
- Must be able to stand for long periods of time at the ticket counter and gate check-in areas.
- Will be exposed to respiratory irritants (jet fumes)
- Must pass an FBI criminal background check and obtain a customs seal.
- Must successfully complete and pass the initial new hire classroom and on-the-job training.
- Must have strong verbal and written communication skills.
- Knowledge of computer software programs
