Customer Success & Data Analytics
Meratus GroupSpecial capital Region of Jakarta, Indonesia
Posted February 18, 2026
Full Time
About the Company
Meratus Group, founded in 1957, is a premier maritime and logistics integrator in Southeast Asia, delivering container liner, bulk carrier, and specialized freight services across 45 routes and 40 agent locations. With a fleet of 100 vessels, three container terminals, and 20 logistics centers, the company offers end‑to‑end solutions for shipping, warehousing, and both domestic and international forwarding. Meratus distinguishes itself through a strong focus on employee welfare—providing medical consultations, sports clubs, lactation rooms, and insurance—and a culture that prioritizes people, reflected in its motto, “We Put People First.” This commitment to workforce well‑being fuels operational excellence and supports Indonesia’s evolving supply chain ecosystem. The company’s integrated services and people‑centric approach make it an attractive employer for professionals seeking growth in a dynamic maritime industry.
Job Description
Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. We are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia.
Requirements
- Bachelors degree in Business, Communications, or related fields
- 2-4 years of experience in Customer Success, Account Management, or a client-facing role
- Proven ability to build strong relationships with customers and drive product adoption
- Able to analyze customer usage data and provide actionable insights
