Universal Banker II
Merchants BankMinnesota, United States
Posted March 27, 2026
22.88 - 27.45 USD
Full Time
About the Company
Merchants Bank, Vermont's largest and oldest commercial bank, serves a diverse portfolio of business, municipal, consumer, and investment clients through 31 Vermont branches and a Massachusetts location operating as NUVO. The bank combines personalized relationships with sophisticated online and mobile banking tools to deliver comprehensive financial services—including checking, savings, mortgages, certificates of deposit, trust services, and commercial lending. Recognized by American Banker as a Top 200 U.S. bank and listed on NASDAQ (MBVT), Merchants Bank is a member of the FDIC and an Equal Housing Lender, underscoring its commitment to responsible, inclusive banking. Its long-standing heritage, community focus, and digital innovation position it as a distinctive leader in the regional banking sector.
Job Description
Universal Banker II responsible for providing exceptional customer service and proactively offering banking products and services to meet the financial needs of customers. Serve as a primary point of contact for customers, assisting with various banking and financial transactions, account inquiries, opening new account relationships, and making product recommendations in an efficient and friendly manner.
Requirements
- High degree of tact and professionalism
- Strong communication and interpersonal skills
- Strong customer service skills and experience
- Demonstrated success working onsite and adhering to a work schedule
- Flexibility to work varied shifts and hours (including Saturdays)
- Demonstrated success handling difficult customer situations
Benefits
- health insurance
- dental insurance
- life insurance
- disability insurance
- vision insurance
- flexible spending accounts
- 401(k) and ESOP retirement plans
- bonus plan
- paid time off
- tuition reimbursement