Mercier Consultancy MD is excited to present an opportunity for Dutch Speaking Customer Service Representatives for Subscription-Based Services in Greece. This is a unique chance for individuals who are passionate about customer service and are interested in making a difference within a vibrant, dynamic environment.
Requirements
- Handle customer inquiries regarding subscription services through phone, email, and chat in Dutch.
- Provide support for account management, billing questions, and service features.
- Assist customers in troubleshooting issues and enhancing their subscription experience.
- Resolve complaints and provide solutions that promote customer satisfaction effectively.
- Document customer interactions accurately in the CRM system for efficient follow-up.
- Collaborate with other departments to ensure smooth service delivery and customer satisfaction.
- Stay informed about the latest service updates and industry trends to assist customers effectively.
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- Much More...