Polish Speaking Customer Service Representatives to join a Logistics & Courier Company operating in Greece, handling customer inquiries and providing logistics solutions.
Requirements
- Handle customer inquiries regarding logistics and courier services via phone, email, and live chat in Polish.
- Provide detailed information on shipment tracking, delivery options, and logistics solutions.
- Assist customers with placing orders and resolving issues related to their shipments.
- Document all customer interactions accurately in the CRM system.
- Collaborate with operational teams to ensure seamless service delivery and timely resolution of customer issues.
- Stay updated on logistics trends and best practices to offer informed support to clients.
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries Per Year
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance