Finnish Player support specialist for gaming department in Sofia Bulgaria

Mercier Consultancy is hiring a Finnish Player Support Specialist for their gaming department in Sofia, Bulgaria. The role involves providing support to Finnish-speaking players via email, chat, and social media, and collaborating with cross-functional teams to resolve complex player inquiries.

Requirements

• Fluency in Finnish and English, both written and spoken
• Excellent communication and customer service skills
• Prior experience in player support or customer-facing roles is an advantage
• Strong passion for gaming and familiarity with gaming culture

Benefits

• Financial support during relocation
• Fully paid training sessions from the office
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses