German-Speaking Customer Solutions Expert - Sofia, Fully Paid Relocation
Mercier ConsultancyFrankfurt, Hesse, Germany
Posted March 29, 2026
Full Time
About the Company
No company description available.
Job Description
Mercier Consultancy is seeking a German-Speaking Customer Solutions Expert to join our team in Sofia, Bulgaria, with fully paid relocation.
Requirements
- Provide expert customer support to German-speaking clients
- Analyze customer needs and deliver tailored solutions
- Collaborate with cross-functional teams to resolve complex issues promptly
- Maintain detailed records of client interactions and solutions
- Identify and recommend service improvements
- Assist in onboarding and client training initiatives
- Stay updated on company products, services, and industry trends
- Fluency in German and English, both written and spoken.
- Strong expertise in customer service with a problem-solving mindset
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively
- Detail-oriented with advanced problem-solving capabilities
Benefits
- Competitive Monthly Salary
- Relocation expenses fully covered
- Help finding an apartment
- Paid training and opportunities for career development