Russian Speaking Customer Support Specialist role in Bulgaria - Relocation Pack

Mercier Consultancy is seeking a Russian Speaking Customer Support Specialist to join their dedicated team in Bulgaria, with an enticing relocation package offered. The role involves providing support to Russian-speaking clientele via phone, email, and chat, troubleshooting technical issues, and maximizing customer satisfaction.

Requirements

• Fluency in Russian and English, both written and spoken
• Strong customer service skills with an emphasis on effective communication
• Prior experience in customer support or relevant roles is highly desirable
• Interest in technology and customer-oriented solutions
• Ability to handle inquiries and resolve issues efficiently
• Team player with the ability to work independently
• Experience with customer support software is a plus

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Private Health Insurance
• Support In Finding Accommodation After Hotel
• Fully Paid Training