CARM Officer

Mercy Corps has a job opening for a CARM Officer in Negelle, Ethiopia. The CARM Officer will be responsible for implementing and managing the Community Accountability Reporting Mechanism (CARM) in Mercy Corps' Ethiopia country program. The officer will ensure that the program has active feedback channels, collect and document feedback, and ensure that appropriate action is taken based on feedback grade. The officer will also prepare monthly/bi-monthly reports, conduct community engagement, and work closely with MEL colleagues to integrate CARM-related questions within all MEL tools.

Requirements

• Bachelor's degree in social sciences, community accountability monitoring and evaluation, international development, communications, or a related field
• Three to five years relevant experience in community accountability and quality control, managing feedback response mechanism and knowledge management
• Strong management skills, with good understanding of relevant cross-cultural issues
• Effective verbal and written communication, multi-tasking, organizational, and prioritization skills
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance